Privacy Policy

Information We Collect

At Fredbee, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

📋 Personal Information You Provide

When you interact with our website, we may collect the following information:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Order Details: Products purchased, order history, delivery preferences
• Account Information: Username, password (encrypted), communication preferences
• Payment Information: We do NOT store credit card or UPI details. Payments are processed securely through Razorpay, Amazon Pay, and other PCI-compliant gateways.

📱 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, device information, operating system
• Pages visited, time spent, referral source, clickstream data
• Cookies and similar tracking technologies (see our Cookie Policy below)

How We Use Your Information

We use the information collected for the following legitimate business purposes:

• Process and fulfill your orders (including shipping, payment, and customer support)
• Communicate order status, shipping updates, and delivery confirmations
• Respond to your inquiries, warranty claims, and support requests
• Send promotional emails and newsletters (only with your explicit consent — you can unsubscribe anytime)
• Improve our website, products, and customer service based on analytics
• Prevent fraud and ensure the security of our platform

Information Sharing & Disclosure

Fredbee does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and serving you:

We may also disclose your information if required by law or to protect our rights, property, or safety.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your shopping cart items and preferences
• Analyze website traffic and user behavior
• Personalize content and product recommendations
• Improve website speed and performance

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website, including the ability to make purchases.

Third-Party Cookies: We may use Google Analytics and social media pixels (Facebook, Instagram) to measure ad performance. These cookies are governed by their respective privacy policies.

Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

🔒 Security Measures

We implement industry-standard security measures to protect your data:

• SSL encryption for all data transmitted between your browser and our server
• Secure payment gateways that never store your full card details
• Regular security audits and vulnerability scans
• Access controls — only authorized personnel can access customer data

Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email
• Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at Aarav125588@gmail.com or call +91 70545 42200.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

• Phone/WhatsApp: +91 70545 42200 (Mon-Sat, 10 AM - 7 PM)
• Email: Aarav125588@gmail.com
• Address: Near ITI, 370/2, Barahma Nagar, Hari Kishan Degree College, Jhansi, Uttar Pradesh - 284003